Our Vision

Who We Are

What started as a focused call center operation has grown into a 360-degree services company helping financial institutions, real estate brands, and startups scale faster and smarter.

Founded in 2015 in Pune, SM Services is a multi-vertical business solutions provider specializing in:

  • Business Process Outsourcing (BPO)

  • Digital Marketing & Lead Generation

  • Real Estate Marketing & Sales Enablement

  • What started as a focused call center operation has grown into a 360-degree services company helping

  • financial institutions, real estate brands, and startups scale faster and smarter.

    With a team of experienced professionals, in-house digital capabilities, and dedicated sales units, we bring executional strength, industry knowledge, and results-driven processes to every project we take on.

SM BPO Unit

Trusted call center services for banking, finance, and service industries. Outbound & inbound processes, CRM-based telecalling, and multilingual customer support.

SM Digitech (Digital Marketing)

An internal and external digital agency offering performance marketing, SEO, website creation, branding, and political/public campaign PR.

Real Estate Division

Property promotion, lead generation, telecalling, and project sales for builders and brokers — from first click to final site visit.

Years of Journey

Our history

Dedicated

Dedicated Teams per Service

Experience

10+ Years of Operational Experience

Performance

Performance-Based Mindset

CRM

In-house CRM & Campaign Management

Daily Reporting

Client Transparency & Daily Reporting

Result-Oriented

Result-Oriented Digital & Field Teams

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